ComplaintsforRemedy's Nutrition - Cypress Village, Inc.
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Complaint Details
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Initial Complaint
05/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 05/12/24 I ordered nutritional supplements from Remedy nutrition. Ive yet to receive that shipment or even an update on shipment via their tracking app it shows it aint even processed . *** sent several emails and made several calls in reference to updates on my shipment or a refund. I spoke with one person they stated they werent able to process my order and to call the next day I called the next day and nobody responding to my call. My order number is ***** I would like a refund of my money since they have poor communication and customer service skills.Initial Complaint
10/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I placed an order for a bottle of cyst b gone on September 9,2022 On September 10th $32.07 was debited from my wife ***************************** checking account. The first time I spoke to **** in customer service he apologized for the item never bring shipped. I demanded that it be overnighted to me the first time I spoke to him. That never happened.i called back a few days later and was told it was shipped and I would be receiving the item on Friday October 7th. I still have not received it!!!! Enough is enough. Please do something about this lousy company.I need that item badly. I ordered this item over a month ago and that obviously refused to give me an item I paid for!!!!!!!!!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.