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ComplaintsforKogeki Dojo
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Complaint Details
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Initial Complaint
12/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
My daughter quit this Dojo 3 months ago, very unhappily. They still keep charging my credit card. And when I call they say they will refund and nothing seems to happen. But most of all, they need to stop charging my card months after we quit!Business response
12/14/2023
Tell us why here...This matter has been taken care from the moment we received your e-mail this morning.
It has always been always important to us the care of our students and parent in our Dojo.
We apologize for any inconvenience created to ***************************
Her daughter was a very dear student in our ************* and we hope to see her back again, someday...!
Sincerely
Kogeki Dojo
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.