ComplaintsforCortez Concrete and Patio LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/08/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Spoke to ***** as I wanted to redo my driveway. He came over on June 10th 2022 and we agreed on a $5000 price to do the job. The agreement was a deposit of $1800 then another $1800 when work started and the balance upon completion. $1800 was paid by ***** to the company on the 10th. On the 25th I called him asking when he would start and wanted an upgrade to the job which would cost more. Upon agreeing, I sent them another $850. The company NEVER came to do the work. After months and months of talking and trying to get a resolution nothing has happened. They want me to pay another $600 so they can get the equipment to come and do the work. I offered to meet them at the store so I can pay for them but they refused. This will be 9 months ongoing with this and no resolution. Either do the work paid for or refund me. Business ID is L22000217729.Thank you
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.