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Find a Location

Aventura Auto Specialty has 1 locations, listed below.

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    Business ProfileforAventura Auto Specialty

    Alternator Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19130 W Dixie Hwy, Miami, FL 33180-2640
    BBB File Opened:
    7/1/2014
    Contact Information

    Principal

    • Mr. Philippe Aboughanine, President/Owner

    Customer Contact

    • Mr. Philippe Aboughanine, President/Owner
    Additional Contact Information

    Fax Numbers

    • (305) 705-4536
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    5/25/2022 I had an oil change, tires changed and had my AC looked at and supposedly fixed. I was definitely overcharged for everything. I recently had the battery changed by a different mechanic and he advised that in the inside of my car there was a spill. That it is all dirty and it should not be like this. He said that water or some liquid is all over the fuse box. It was stains from the coolant system. Too much coolant was put in by Aventura Auto Specialist. I was over charged so much and they could not even do something simple correctly. How are they specialists? I am requesting that they clean up the mess they created themselves or pay for me to get it cleaned up by a different mechanic. I would like I refund on this work or at the very least some type of compensation such as a free oil change done correctly this type around. Also I want to note here before the tires were changed ******************** quoted me a lower price. I understood entire cost was the deposit I already paid $300 something. When the car is up in the air already PA informs me it is about another $300 just to replace tires. Only one tire was actually bad. AP claims he explained this to me before the work on the car started. There is a very small chance he explained this clearly. He speaks too fast. His English is terrible. He is very neurotic and unprofessional. He is openly rude to customers and talks negatively about one customer to others. He also openly talks about his use of marijuana. Even though he uses it so much it does not have much of an effect on calming him down. This is not ******. Show some professionalism. I highly recommend especially if you are a female or someone that does not know anything about cars to avoid this place. I now know I could have gone to ******* and had the same service done for so much less. At the very least, if you are going to rep off customers so much do a quality and professional job. He is the owner so this explains every
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ali A

    1 star

    04/29/2023

    Recently I had an oil change in this shop, on the next day Oil pressure monitoring failure message popped up after another day my car started overheating, I went back to the shop and explained my issue, they started to arguing with me that is has nothing to do with their oil change, owner agreed to check my car (appointment made before I arrived) I waited 2 hours in the shop and car was untouched instead owner was very happy and polite to help new customers who arrived after me!!! I left the shop without them checking my car since it was obvious they hate wasting their time for free, why do I need to waste my time for an issue they have caused! I drove my car into the different shop to check why my car is overheating, guess what? Oil was never changed and filter was old with a lot of dirt and contamination. This issue almost broke my engine + caused me a lot more money to fix it! Who would ever think how cheap you have to be to save money on simply oil change! Im currently investing this issue and trust me this shop will pay for all my repairs!

    Aventura Auto Specialty Response

    05/01/2023

    hi *********** you came whit no appointment i check you oil and show it to you that the oil is new and full ,the filter is new we proof of purchase the day you cameto replace the oil  .you were complaining of a oil light pressure light on i specifically told you that i will check at no charge but you refuse to wait i also asked you if you like to schedule a appointment you answer was you have no more time . we work by appointment only we will have love to help you, but we need time let us know if you can help you in any way thank you. 

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