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Find a Location

Universe Consultant, Inc. has 1 locations, listed below.

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    Business ProfileforUniverse Consultant, Inc.

    Association Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2017

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    7466 NW 8th St, Miami, FL 33126-2913
    BBB File Opened:
    12/14/2010
    Years in Business:
    13
    Business Started:
    8/1/2010
    Business Incorporated:
    8/10/2010
    Accredited Since:
    6/27/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Marilyn Llanes, President
    Contact Information

    Principal

    • Ms. Marilyn Llanes, President

    Customer Contact

    • Ms. Marilyn Llanes, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I pay this property management company $300 a month for *** management at ************* and they are basically stealing the money. We pay the *** to have a sprinkler system in place. They never completed the job, never completed installing the sprinklers. The grass is brown and dying. Additionally, there is a duck infestation problem. We have over 60+ grown ducks in the neighborhood causing a nuisance and the *** is doing nothing about it. This issue has been going on for over 6 months. I've contacted the property management company over 20 times. They never answer the phone, or the emails I sent. They just constantly ignore everyone in this neighborhood. We are paying $300 *** a month and have no idea where the money is going or how its being spend. We do not see any improvements in our neighborhood. Also, the roofs are included in the ***. The roof is leaking water, the roof needs to be replaced by the ***. its been over 1 year, they sent a roofing company here. but like always the job never got done. I still have water leaking into my home. The damaged roof is getting worse by the day. This company is stealing my *** fee and this is unacceptable. I am including photos of the inside of my house, showing the water leak coming in due to the damaged roof. Photos of the dead grass because they never completed the sprinkler system, and photos of the duck infestation that they refuse to address.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samayra A

    1 star

    11/28/2022

    The management is the worst I have ever work with no reply back on email or phone calls, They removed my father truck with no logo from the community and they are allowing other company trucks or vans to park at there homes, I am not sure what is going on here. Someone needs to overlook this management. Everyone is not being treated equally. I been having a Trap on my roof for months and they have sealed my airduct with the trap causing my dryer to damage. I have left messages and no one has been out to remove it. I pay my association fee on time and I have been living there over 20 years. If this matter is not taken care of I will submit a court claim.

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