Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/25/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Date of transaction November 15, 2022 Amount of the charge is 181.50$ The business (Andres tire center)committed to install tires and alinement. Im disputing the fact that Andres tire center installed the tires but didnt ****************** due to business hours. The business refuses to give me a receipt for the work. The business refuses complete the work they committed to. And they refuses to give me a partial refund for work that was not completed.Business response
03/07/2023
IN RESPOND TO THE COMPLAINTWE DECIDE TO RETURN TO CUSTOMER THE ALIGMENT FEED WHICH IS $65.00PLEASE BE ADVISE THAT HE ** STOP BY PICK IT UP OR SEND US An ADDRESS WHERE TO SENT THE REFUNDTHANK YOU,***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.