Customer ReviewsforNational Auto Shipping, Inc.

National Auto Shipping is the worst. Was stranded due to break down in different state than my home state. Manny assured me he could pick my vehicle up the next day. Office staff are incompetent or could care less. Manny got my money and I never heard from him or the company again. Their answering machine says" We check our voice mail frequently. We will call you back" Never ever called after 2 days of leaving voice mails.Rented a car to drive back. Had to keep it for extra 3 days. Days later a very nice independent driver came to pick up my vehicle. Manny left a women (me) stranded, alone in a parking lot an extra 3 days. Told him I needed to be home for Mothers day. Guess he was at home celebrating with his family. Run far away from National Auto Shipping. They use subcontractors....find those independent drivers. It will be well worth your time. They make you give them a star or else THEY WOULD HAVE NOT HAVE RECEIVED ANY STARS!!

No stars. Said driver would be in contact that day or next Never did. I called back 2 days later They answered said they would check and call back they did call back and said they can’t get a hold of driver. I canceled order. I will never use this company. So you have to give one star

Unbelievable. AVOID at all costs. I had a military pcs move and stupidly hired this company to move my motorcycle. Completely screwed me over. I put up hundreds of dollars as a deposit, signed an agreement, was Promised that my motorcycle would be picked up before I moved out of my house, and then no one ever showed up, they stopped answering phones on the weekend, and then told me I'd just have to wait for another week or two, AFTER I had already moved and was now Paying to store my motorcycle because of their life excuses. NEVER trust this company or their empty promises I guarantee you it will cost you.

I would never use or recommend this company again. We requested a quote to transport a VW Trike from AZ to ID and requested an enclosed trailer. We were quoted $895 and asked for $295 deposit with the remaining $600 due in cash or cashiers check upon delivery. We were given an estimates pick up date of 1/14 but nothing else. We actually received more information about the driver and pick up times from the seller of the trike than we ever did from the dispatch office. When I called on 1/11 to verify when to be home for delivery and that the driver would be able to properly secure the trike, the dispatch said that the current quote was for an open trailer with the trike fully operational and with it not operational it would require an enclosed trailer and it would cost $1995 instead of $895. The dispatcher then cancelled the 1st quote and shipping order. They said that the driver was going to pick up the trike on 1/12 so the cancellation was less than 72 hours notice and they would be charging a $250 fee and only refunded the remaining $45 of our deposit. Dispatch did NOT ever provide us with any information for the driver or when pick up would actually occur. The seller gave the driver (who had contacted him) our phone number. When I spoke to the driver, he said that he had already informed dispatch that he uses an enclosed trailer and that he could not access our information from the dispatch system. He sent us pictures of his truck & trailer & his business card. We made direct arrangements at that point. He said it was the first time he had tried to work with National Auto Shipping and he wouldn't be doing it again. Poor communication skills and a feeling that they are just out the cheat you.