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ComplaintsforHenry's Home Remodeling, Inc.
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Complaint Details
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Initial Complaint
07/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We engaged ******* Home Remodeling for a water leak in our kitchen ceiling.We paid $2,200 to fix the problem. ***** gave a 3 year warranty. See the attached agreement.He collected 50% of $2,200 before he performed the work. He received 50% after the repair on 1/25/22.There was a leak again on 2/13/22. When we called, he was very aggressive and rude.Only after our realtor who referred him called, ***** called us back. He told us not to escalate. And that he would fix. It took several weeks for him to come back. He repainted the balcony surface grudgingly and in a hurry. He said that would be the last time he would do any more fixes. He refuses to honor his 3 year warranty.We continue to have leaks anytime it rains. See attached pictures of the damaged ceiling with water leaks.We would like a refund of the $2,200 paid, because the issue is not resolved.We would like a refund of the money paid, since the problem
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.