39 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Raymond W
5 stars05/05/2023
wish i would have used this firm earlier, worked with me when i needed help. very polite and knowledgeable will recommend to anyone that needs help with creditReview from Carolina C
1 star04/20/2023
Took 1 year of mortgage payment. Now I owe my mortgage and my credit is trash thanks to them. They said my mortgage was going down and it did not. They just caused a terrible situation for me. By lyingReview from Rachel S.
2 stars12/30/2022
Get what you pay for I guess, I am still getting sued by the creditors. Not enough contact being done by the company I never know when something is settled. I never got the letters that an account of mine was settled like they promised.I've been with them about year, and only have 2 accounts settled. I pay 326 monthly it doesn't save me as much as I thought it would. It's OK if you can afford it and don't mind not.being contacted every step of the way they DO not update you monthly whatsoever I have to repeatedly call them for updatesReview from Andrew K
2 stars11/27/2022
Consumer first finance was ok. They were good at the first few years using them. Then as things were payed. There very high costly to use. I had to call them and ask about my pay down on debt. Also when I wanted to stop using them they over draft my account 3 times trying to still get money. I told them I DIDN'T want to use them anymore any the went on and on asking questions why!! Please be careful and read fine print. Thanks
Consumer First Financial Response
11/28/2022
******, we are sorry to hear that you were not satisfied. We did the best we could do, unfortunately it appears that our ability to settle your accounts in a timely madder was impeded due to your inconsistent payment history. When you requested to cancel it was explained that you still owed a settlement fee for a previous settlement, and you had advised us that you were mailing in a money order and when that was not received the payments continued to process. If you have further questions or concerns please feel free to reach out to me.Review from Michael K
5 stars11/14/2022
Consumer First Financial did a excellent job and saved me from having to file bankruptcy. My payments were fair and allowed me to afford the necessities I needed from month to month. I don't know what I would have done without them. I highly recommend their services and would again use them myself.Review from Emerson R
5 stars11/11/2022
I'm very satisfied with Consumer First Financial. I owed close to $20,000 in debts.They took care of all my debts with my credit card, personal loans, debt consolidation. And most of all Consumer First Financial settled all my debt 9 months earlier. I'm so pleased with their services.Review from Brenda S
5 stars11/09/2022
Consumer 1st did a wonderful job They got rid of $11000 plus in debtConsumer First Financial Response
11/10/2022
****** it was our pleasure assisting you in becoming debt free!Review from Cynthia A
1 star11/08/2022
Read the complete contract including the" small print". This company said that my credit would go up within 1 year, it didn't.Review from Rachel S.
5 stars10/19/2022
First I want to thank Consumer First Financial for all they have done for me. If you only knew my story. I want to Thank ************************* for guiding me through some of the things I didnt understand. I was really knee deep in debt and CFF let me see the end of the tunnel. I would definitely recommend them if your in need of Financial help.Review from Heidi M.
5 stars10/14/2022
Really gave me piece of mind after losing job and 2 major surgeries. Always ready and available to answer and help any questions.
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