ComplaintsforCity of Miami
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Complaint Details
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Initial Complaint
04/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 3/11/23 placed an online order with ******** order # MB52693. Received order around 3/17/23. Paid $45.99 for product. After using product for seven days i notice a poor quality performance like flaking, drying up and cracking off and caking up leaving the skin a dull lifeless white ash look that created itching, pumping up, and scratching which began creating sores on the face. On 3/24/23 contacted ******** about this problem with the product purchased .Was told by ******** "that my problem occurred due to my living in ***************** . This product purchased was made for use of peoples living in *****." She then began sending me these long months non sense regimens to began following. I asked to return the product without any attention given to that request. Had i had this type of information before i purchased this product, I would not have purchased this poor quality product. Especially knowing that ********* will get an unfavorable outcome as compared to other countries. The description never made mention of these important details. This is a poor quality product. Therefore i'm asking for help from the BBB department for my Refund from this company which gives customers all types of excuses when dealing with them just to get rid of dealing with the customer's problem. I no longer feel comfortable shopping with this company
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.