At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 5514 NW 72nd Ave, Miami, FL 33166-4206
- BBB File Opened:
- 3/18/2019
- Years in Business:
- 5
- Business Started:
- 7/23/2019
- Business Incorporated:
- 5/23/2013
- Accredited Since:
- 1/28/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Jorge Dona, Vice President
- Mr. Gerardo Dona, President
- Mr. Eduardo Garcia, Manager of Marketing
- Contact Information
Principal
- Mr. Eduardo Garcia, Manager of Marketing
Customer Contact
- Ms. Ana Tome, Controller
- Mr. Gerardo Dona, President
- Mr. Eduardo Garcia, Manager of Marketing
- Additional Contact Information
Fax Numbers
- (877) 289-8552Primary Fax
Phone Numbers
- (877) 405-3247Other Phone
Email Addresses
- Primary
- (877) 289-8552
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brad D
04/12/2023
![](https://m.bbb.org/prod/ProfileImages/a798699d-341f-4c2b-8879-b54a9464c71a.jpeg?tx=w_46)
JD Restoration Inc Response
04/13/2023
We apologize for the inconvenience and frustration caused by the tarp installation and mold mitigation services provided by our company. We take all feedback seriously and would like to address your concerns.
We are sorry to hear that the tarp installation did not meet your expectations. We understand that this has caused you additional stress. We would like to assure you that we are investigating the issue and taking appropriate measures to prevent such incidents from happening in the future.
We would appreciate the opportunity to make things right, fully understand your case, and work towards finding a solution. However, we would like to clarify that our tarp installation process differs from that of the ******************* as we do not use wood strips and nails. This is because during the appraisal inspection, your insurance company requires the tarp to be removed, and nailing the roof can potentially cause additional damage to the structure. Based on our experience, this can lead to issues when it comes to paying out the claim, as is not damage caused by the wind. Please contact us directly so we can discuss how we can address your concerns and come to a resolution.
Thank you for bringing this matter to our attention.
Sincerely,
JD Restorations
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