5 Customer Reviews
Review from Elizabeth S
1 star06/24/2024
Please beware. Farm Foods did not deliver my order. I emailed them and not respond. I am missing 10 pcs of fish. I received a delivery with 1 lb of ground beef.I'm so furious.. I paid over 135 dollars. I disputed the charge with the bank. This company is not good!!Review from Clarie T
1 star06/21/2024
This company has a policy for shipping that they do not go by, They lie that they ship orders out on Monday or Tuesday. I placed an order on 6/7 and did not get mailed out until 6/20 I reached out to them at no avail, their phone does not work and they never responded to my email. Received the order with half of the stuff missing and with no explanation on if they will ship it later or refund me. I have disputed with my bank and will never ship with them again. I certainly dont recommend them. You better of looking for a local farmer in your city. If I could give zero starts I would.Review from Amil G
1 star07/20/2023
I had a horrible experience with this company and would not purchase from them again.I bought 4 New Yorks and 4 Filet ****** as a gift.I noticed my order did not ship as expected so I reached out to them. They said they were low on Filet Mignon and offered to split at no extra cost or cancel the order. I asked to split the order but they said New York Steaks would not ship till the following week as it now Wednesday and they only ship on Monday and Tuesday. They did not have an expected date for the filet Mignon. Thursday, they cancel the Filet Mignon without any other explanation. I contact them and ask they cancel whole order. They state they no longer can cancel the order (it is Thursday, they only ship on Monday or Tuesday, and they offered to cancel the entire order the day before). I really dont know how they can find this acceptable in any way. I completely understand fulfillment issues but the lack of communication and customer care was so disappointing, especially for something that was suppose to be a gift.Review from Robin H.
2 stars08/23/2022
The website is misleading. You don't get what you order and the prices are ridiculous. One of the things I ordered was the pork belly. It was supposed to be 2-3lbs for $21. That's expensive to me but I figured since it was supposed to be farm fresh and I've been having a hard time finding some I ordered 2 of those anyway and a steak. I should've received 4-6 lbs of pork belly and a steak close to one pound. I only received 2 one lb pks of pork belly and a miserable steak for like $70. Absolutely ridiculous and the quality wasn't even that good. Never again and I will not recommend to anyone.Review from Anna K.
1 star11/10/2021
Placed an order a month ago. Have asked for updates weekly on why it hasn't shipped. No one will provide and answer. Requested a refund and was denied.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.