ComplaintsforPrepcision
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Complaint Details
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Initial Complaint
02/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
the item in 6 months lost its magnetism and no longer holds the gun. purchased in Sept. 2023.cant get in touch with anyoneInitial Complaint
12/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered the quick draw for ***** and never received the product. I emailed and explained the the post office says they delivered it but no confirmation on the address. After multiple back and forth I was told at least three times that they would do nothing to help me find or receive the package. They sent my package to the wrong address. And I'm out because of it with zero customer service!Initial Complaint
07/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
I placed an order with RunnerMounts.com which is also owned by Prepcision, they are both selling accessories for firearms. After placing an order on May 19th, I got multiple email confirmations and even a text. Since placing this order I have not been able to get in touch with anyone because neither site has a phone number listed and their email addresses kick back all communications. I messaged them on ******** and they said they would contact me directly but did not. I have advised that if I dont get the product or a refund, I will seek legal assistance. I have spoken with the other businesses located in the same strip mall but they have no idea who they are but only report shady business hours for suite 300 in the **************************************************. The phone number listed for Prepcision in Better Business Bureau is not set up to accept voicemails and all the calls go straight to a recording.
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BBB Rating & Accreditation
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Customer Complaints Summary
7 total complaints in the last 3 years.
1 complaints closed in the last 12 months.