ComplaintsforGun-Kits Inc.
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered 2 products from the merchant on 1/26/23, #**** (five, seven, five, two). On 2/13/23 the tracking **** label that was sent to me still says that only the shipping labelnwas created. Numerous calls, texts, and emails for several days all went unanswered. Refund me my $ if you choose to not respond and not send me my products.Initial Complaint
01/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I paid $250 for a gun kit on December 1st and they haven't sent me my order or refundef me, or I haven't heard anything from them, they will not answer their phone or *****Initial Complaint
12/15/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I placed an online order with this company Nov 25,2022. I got so response no tracking just an email stating order was received. I inquired about shipping information via Email Dec 2,2022 (this was the only one out of many emails that got a response) I got a return response giving a tracking number on Dec 1. 2022. It's is now Dec 15th and there have been no updates on tracking nothing past a label being created. I have emailed numerous times. I have called three diffrent numbers repeatedly and no one answers any of them and voice mail is full. I have texted one of the number no response. This was a 200. Order. It was also a Christmas gift. I'm very upset... I will be filing a complaint with my bank regarding the payment as I have had no communication with the company and my order still has not shipped. The web site says shipping takes only 3-5 business days and we are well past that time frame.Initial Complaint
10/05/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a micro conversion kit for my ***** and ****** 40 calibre pistol on September 1, 2022. I paid 275 USD to the company for the kit. I received a confirmation email immediately about my order and received an order number but since then have not received any tracking information they do not answer the telephone and the voicemail is always full and does not receive any more messages. The email address on our website does not work every time Ive sent an email it kicks it back to me saying that email address does not exist, also on their website under contact us you can send a direct message through there, Again they do not return messages Ive left three. I want my product that I paid for.Initial Complaint
06/11/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I placed an order for a gun conversion kit with advanced MCK kit that includes light, iron sights, and sling. I did not receive the advanced MCK kit which cost $149.96. My order total was $427.96. I have reached out by email, telephone, and Instagram with no contact. June 9th I sent them the 1st email and Instagram message. I tried the entire day of June 10th by phone and no answer. I would like my advanced MCK kit.Initial Complaint
02/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 1/26/2022 I purchase a ************** MCK | Micro Conversion Kit for $200.00. The kit does not ********** and I want to return it for a full refund. I've emailed the company numerous times and called them numerous times, but no reply or answer has happened. Their website states that I need a return authorization number from them before I can rerun my kit. Obviously with them not answering my call or emails I can't get a RAN. I'm sure they will reply after I am no longer able to return the kit due to the return time period elapsing. My order number is ****. Their contact information is:GUN-KITS INC.7760 ******************************************* Working Hours Mon Fri: 9:00 a.m. 5:00 p.m.Saturday Sunday: Closed Phone ************ Email:******************************** Thank you.
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Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.