Business ProfileforFlamingo Appliance Service, Inc.

Our refrigerator broke on May 31st. I called kitchenaid as there was still warranty. They sent flamingo service on July 2nd. The guy had the serial number and model number but they sent a guy that couldnt fix it and called whirlpool for help. He stilll couldnt and said it needed an evaporator and control board. I paid the $149 service call. Then he came back on the 12th and charged us $662.83 and my husband said the evaporator was coveted and he said we had to call the office for a refund since my husband paid $662.83. Them within 5 minutes he says he ordered the wrong parts. At this point we have waited 2 weeks without a fridge and he said it would take another week. My husband ask for a refund and he said take it up with the office. My husband asked him to call his Supervisor but he said he couldnt. No one called us back even though we left messages until Monday and I explained I needed my chemo shots refrigerated and said I cant wait another week and also he charged us $177 plus tax for a part that was under warranty. I asked for a refund and as of today we dont have a refund.. they are scammers that should not be in business. Please help get my refund! They took our money and gave us nothing. No parts or service.