ComplaintsforKG Body Image Solutions Inc
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Just some feedback on my personal experience with KG Body Solutions for my lymphatic drainage massages. They were on the sheet given to me by My plastic surgeons office so I made an appointment. During my second appointment another person walked into the room, I have no idea who she is, and began making comments about my b****** I am obviously uncomfortable and do my best to cover myself as I am not there to be on display for unknown people to see me while Im completely **** in the middle of a massage. my fourth massage, today, ** in the room when another employee, without knocking flings the door open and Im on full display to everyone in the waiting room area and begins making comments like beautiful boobies and other extremely inappropriate comments. I am again completely mortified and appalled and doing my best to cover myself but unable to do so. The actual massage therapist kept apologizing but who allows this to happen?? I am not there to be on display and I get to choose whom I share my body with. I feel humiliated, embarrassed, and feel as I have been assaulted (and yes I know what that feels like) Im not even going back for my fifth massage that I already paid for because of what happened. What a disgusting way to treat people, complete invasion of privacy and I am a patient, there was no reason for anyone else to be in the room with me other than the therapist. I feel completely violated. I am seeking a refund for the unused massage and the massage in which my privacy was violated.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.