Business ProfileforNation Mortgage Solutions Corp
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8080 W Flagler ST , 1A, MIAMI, FL 33144
- BBB File Opened:
- 3/6/2023
- Years in Business:
- 2
- Business Started:
- 6/23/2022
- Type of Entity:
- Corporation
- Business Management
- Mr. ORTELIO GARCIA, OWNER
- Contact Information
Principal
- Mr. ORTELIO GARCIA, OWNER
Customer Contact
- Mr. ORTELIO GARCIA, OWNER
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Kimberly W
08/28/2023
Nation Mortgage Solutions Corp Response
10/04/2023
I represent Nation Mortgage Solutions Corp., which attempted to obtain financing for the buyer in a recent transaction for the purchase of property located at *************************************************************. Your real estate agency, eXp Realty, represented the sellers. The transaction failed to close by the scheduled closing date, August 21, 2023. On August 30, 2023, in accordance with the contract, the escrow agent disbursed the buyers deposit to the seller. A copy of the release and cancellation of contract is attached.
On August 28, 2023, ********************************* ************************** filed a complaint against Nation Mortgage Solutions Corp. with the Better Business Bureau. I have attached it for your review. First, I would like to confirm that ********************************* or *********************** is an employee or agent or associate of eXp Realty, authorized to make representations on behalf of the seller in this transaction. An internet search represents her to be an Transaction Coordinator at eXp Realty. The complaint published to the Better Business Bureau is factually incorrect and slanderous in nature, the effect of which is to severely harm the reputation of Nation Mortgage Solutions in the business community.
First, there is no prohibition against a registered real estate agent and mortgage broker in the same family working on the same transaction; ******************** implication that something unethical occurred is simply wrong. Second, as you surely know, Nation Mortgage Solutions Corp. cannot disclose any reasons for the failure of the transaction to close; ******************** accusation that it was the fault of Nation Mortgage Solutions Corp. is completely incorrect. Finally, there is nothing unreasonable about the 9 day time period between the contractual closing date and disbursement of the escrow deposit to the seller. ******************** threat to contact news agencies in ***** about this ordinary transaction reflects her irrational and unreasonable response to what occurred.
If in fact ******************** is associated with eXp Realty, on behalf of Nation Mortgage Solutions Corp. we hereby demand that the review sent to the BBB be retracted.
I look forward to your response.
************************, Esq.
2238 ****************
*****, ** 33133
********************
************
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