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Find a Location

Jacob and Sons Moving & Storage has 1 locations, listed below.

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    Business ProfileforJacob and Sons Moving & Storage

    Moving and Storage Companies

    At-a-glance

    Customer Reviews

    3.55/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    600 NE 185th St, Miami, FL 33179-4514
    BBB File Opened:
    9/8/2020
    Years in Business:
    5
    Business Started:
    3/18/2019
    Business Started Locally:
    3/18/2019
    Business Incorporated:
    9/22/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Prestige Moving System, Inc
    Business Management
    • Mr. Arik Azulay, President
    Contact Information

    Principal

    • Mr. Arik Azulay, President

    Customer Contact

    • Mr. Arik Azulay, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On April 9th I paid a deposit of $1218.79 in agreement with an estimate we received on the cost of moving our belongings from *********, ** to ******************, **. The total estimate we received was $3950.83. Upon arrival on 5/28/24, the moving company increased the price by $1800, claiming there was more in the house than estimated. That was a lie. I have the old estimate and the new estimate, and the furniture listed is the same, with the exception of 4 additional boxes (19 boxes as opposed to 15 boxes). When we pointed this out, they claimed its about cubic footage rather than the furniture, but neither estimate has cubic footage on the documentation, and the cubic footage they claimed we had was also wrong. They claimed we had 1400 cubic feet as opposed to 829 cubic feet they estimated. That was incorrect, as my photos show their truck is only half full with all of our belongings and could easily be estimated to around 800 cubic feet. We asked to cancel the move, and they said they would not return our deposit if we did, leaving us forced to either lose our deposit or $1218.79 or pay them the extra cost of $1800 over our original estimate of $3950.83.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ellen W

    5 stars

    09/12/2023

    It has been a pleasure working with them. We have been impressed with the service we received. The people provided clear directions on what we should expect. This has been remarkably smooth.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

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