Customer ReviewsforiMoving, Inc

iMoving was great at giving me a quote and scheduling the company and time of my transfer. ****** (not sure of spelling) was the company that did the actual work. ****** was prepared to meet me in a hurricane on July 8,24. Obviously we didnt do anything that day. ****** were my guys on the ground who were easy to get in touch with when I had concerns about fuel post hurricane, and after business hours. ****** moving was gentle with my stuff, kind, and professional. I will absolutely use ****** again. iMoving is available for communication during regular business hours.

Thank you so much for taking the time to leave us a 4-star review! We are thrilled to hear that you had a great experience with ********************* and appreciated our prompt service and professional staff. We look forward to serving you again and earning that 5th star next time!

Do not risk contracting with this company to move. ********! Jerked me around for a week, changing moving dates. Paid up front with list of items to be moved. They left an item in the driveway of the house I was moving out of, and it is still sitting in the driveway after several weeks. I have reached out to them numerous times asking for a delivery date to my new address to no avail. Trey in customer service is no help.

Thank you for taking the time to share your experience with our service. We appreciate your feedback, and we want to ensure that we resolve this issue to your satisfaction.

We are truly sorry that one of our carriers forgot your item during the delivery. We understand how frustrating and inconvenient this can be, and we sincerely apologize for any inconvenience it may have caused you. By no fault of iMoving; nonetheless, we are truly apologetic for everything that you when through.

To make things right, we are committed to scheduling another delivery as per your moving company. We take such incidents seriously, and we will also investigate this matter internally to prevent such occurrences in the future. Quality and reliability are important to us, and we are dedicated to improving our services based on your feedback.

Once again, we apologize for the inconvenience you've experienced and appreciate your understanding as we work to resolve this matter. Please don't hesitate to reach out to our customer support team for any assistance you may need.
Thank you for choosing our service, and we look forward to ensuring a smoother and more reliable delivery experience for you in the future.

This moving company is the Best in class from beginnning to End. Very professional and they took care of my items. I will use them again on my next move.

Thank you so much for the 5 star review. Your words mean a lot to us. Thank you for recommending iMoving. We have your back whenever you may need us again.

Good job and friendly workers would hire them again will tell others

Thank you so much for your kind words and the 5 stars. We truly appreciate it. We will be here for you whenever you may need us again.

Thank you so much for your kind words and the 5 stars. We truly appreciate it. We will be here for you whenever you may need us again.

Great service overall. I was skeptical at first because office is on ******* and I was located in ************* but everything went smoothly. I would def recommend Imoving for the future

On behalf of our entire team, I want to express our heartfelt gratitude for taking the time to share your positive experience with us. Your kind words and 4-star rating are genuinely appreciated, and they serve as a great source of motivation for us to keep delivering exceptional service. Your feedback is essential to us as it helps us identify areas where we can improve and continue to raise the bar for our services. We value your insights, and rest assured that your comments will be shared with our team to help us further enhance the overall guest experience.

The movers were nice and quick. My house didn't get demaged, but most of my furniture got marked up, scraped up, or dirty. My couches got stained with something black and I cannot get it out. Almost every piece of furniture I own got scratched up. I have to retouch it all with paint. They also argued with me about my bed fitting in the room I wanted. I told them just to set it in the house and not put it together and they put it together. And it will fit in the bedroom I wanted. I just didn't want to argue and I had a lot of work to do so I wanted them to be done as fast as possible. I now have to take the bed apart again and move it to the room I wanted. My futon also is broken. They took it apart and did not put it back together. When I tried to put it back together it's broken They also didn't put the desk I have back together and left all the plastic wrap on it.

I understand the concerns raised by and would like to address this matter.

We apologize for any inconvenience caused by the damages during the move. While we are not directly responsible for the actions of movers in our network, we take these complaints seriously and strive to assist in resolving the issue.

Upon reviewing the complaint, we have taken the following actions:

1.The carrier has to send you a claims form for you to be compensated for the damages caused as we are a third party and do not handle insurance claims. We are here to assist you throughout the process.

2.Facilitating Communication: We will act as an intermediary between you and the mover, facilitating communication to ensure that all concerns are addressed promptly.

3. Accountability: We hold our movers to a high standard and will take appropriate action against any mover found to be consistently disregarding customer satisfaction or failing to meet our network's requirements.

We kindly request that you to provide us with any additional details or documentation regarding the damages so that we can better assist in the resolution process.

While we cannot directly provide compensation for damages, we will do everything in our power to help facilitate a fair and timely resolution between you and the mover involved.

We apologize for any inconvenience caused by this situation and assure you that we take these matters seriously. Should you have any further questions or concerns, please do not hesitate to contact us directly.

Thank you for your attention to this matter.