Business ProfileforBraman Honda

4/12/22 brought 2015 Honda Accord to Braman Honda (BH) for a valve leak. Service Advisor (SA) was ********************* (AV). Following repair I smelled a heavy oil smell. Left a message for AV, call never returned. 10/5/22 brought vehicle back to BH as oil light came on/off when driving. SA, no name, notified me that I still had the leak and had no oil in my car which could have destroyed engine. Case was given back to AV. I was told it would take 1 hour to diagnose. After 2 hours I was told original repair was handled incorrectly and being fixed "good news to me" - no charge. 5 hours later I had my car back (no communication most of this time as I continued to ask for update). I was told the same technician handled the repair and was promised an oil change. When I asked AV multiple times if I was given an oil change, he kept saying "oil was added", avoiding the question. On 12/8 went back to BH for free oil change I was promised. Case was again given to AV. Upon returning car he never said anything and report listed brake fluid as "ok". Immediately after leaving, car had difficulty starting. 12/21/22 brought car to ***'s club for battery, was told battery not the issue. Brought to BH where SA *********************** (JH) insisted it was battery. 12/21/22 ***'s changed battery after returning from BH. That night car did not start, but after second attempt started and made it home. 12/22/22 returned to BH, JH insisted battery wasn't installed properly (fixed battery), no other inspection done. That night and next morning car delayed starting. 12/23/23 brought car to ************* Honda (RCH) and was advised I had black brake fluid, two additional leaks, and my starter was full of oil and needed replacement. Left 3 messages for Service Manager ******************************* and GM ********************* from BH to report all issues and one week later still no returned calls. Due to BH negligence, lack of inspection, lack of communication I am requesting reimbursement of $1200.23 I paid RCH to fix BH mistakes.