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Find a Location

Lexus of West Kendall has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLexus of West Kendall

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13750 SW 136 Street, Miami, FL 33186
    BBB File Opened:
    4/9/2007
    Years in Business:
    16
    Business Started:
    12/13/2007
    Business Started Locally:
    6/16/2017
    Business Incorporated:
    12/28/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 5936316 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • GFB Enterprises, LLC
    Business Management
    • Mr. George Wiltz, CFO
    Contact Information

    Principal

    • Mr. George Wiltz, CFO

    Customer Contact

    • Mr. George Wiltz, CFO
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Transaction date May 3rd, 2024.I bought a certified pre-owned Lexus for $34,700. After the sale was made the Salesman gave us only 1 key fob. When I got the car home I noticed it had no spare tire. Floor mats were also missing. Also the car stereo does not work. I have called the sales manager, ****** and he will not return my calls.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CJ B

    1 star

    01/29/2024

    I took my 2015 Lexus LS460 in because there was a problem with the brake booster and brake booster pump assemblies which was covered under the customer support program ****** notification. They fixed the problem except for the fuse that communicates with the assembly. (This was by my request. That would have cost $1600) While they had my car for NINE days Lexus of West Kendall communicated with me about my brakes. They told me that my brakes needed work which included new front and rear pads, new rotors, and front sensors which would come to $3800. When I declined they came back with saying that they could turn the rotors and didn't need to replace the sensors at a cost of $2700. I had the car returned to me and took it to my own mechanic who is a Lexus specialist. After checking the brakes, he concluded that there was still over 60% life remaining on the pads and rotors. He did have to replace the fuse at a cost of $800. Obviously, I am furious at the attempts of Lexus of West Kendall to scam me out of money for unnecessary work. (I had the same type of dealings with the Lexus of Kendall at Pinecrest and that is why I went to the West Kendall service department) I will never deal with this company again and will take my car and any purchases of new vehicles to the ************** Lexus dealership where I have had great service in the past even though it is a ways from my home. I own two Lexus LS460 automobiles because I love the product; I do not love the service at these two dealerships.

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