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Find a Location

Reef Parking Enterprises LLC has 1 locations, listed below.

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    Business ProfileforReef Parking Enterprises LLC

    Parking Attendant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    78 SW 7th St Fl 5, Miami, FL 33130-3402
    BBB File Opened:
    7/25/2022
    Business Management
    • Ms. Heather Miller, Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    The Armory parking underwent construction for months. Note that The Armory is fully enclosed and climate controlled. I was offered alternative parking 5 blocks away, which was not comparable as it was outdoors. They wanted me to pay more or sign a new agreement for a different comparable garage, but I declined. During construction, they announced a delay in reopening. I asked for an indoor garage again but was refused. Finally, they said The Armory would reopen on July 1 with a rate increase to $120/month. Since I wasn't given 30 days notice of an increase, I decided to cancel. They claimed notice wasn't needed as I was reassigned to a different lot for $80/month, but the screenshot they provided to prove reassignment said "armory." I've asked to cancel and refund the June bill, but no one at Reef has been helpful. I want my contract terminated, parking bill refunded, and any debt wiped. I was then charged again in July with a refused payment fee. I have contested all charges with my card. I haven't used the facilities after construction. The person I worked with at Reef was ******************************************* I expect a full refund, debt erasure, and account closure. My account is under ****************************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Oscar T

    1 star

    08/25/2022

    Horrible service. They manage the garage at ********** in ***** ** and the service is the worst I have seen in *****. They do not train their employees to do their job right and the overall service will s the worst I have seen

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