ComplaintsforVisa & Passport Agency Inc
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Complaint Details
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Initial Complaint
08/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
You pay around $250 dollars. I assumed it wouldve been handled better than doing it myself but it 100% WAS NOT. My mom submitted hers in the mail WEEKS AFTER mine and got it before me. They dont call for you if it's running late. Nothing. They charge a high fee to just fill it out for you/send for you (not worth it), but once you walk out of the suite, you're on your own. I called to ask him what was up with my passport and he was rude and told me he could not do anything. He's out here hustling people/taking advantage of people and we need to stop crummy people from taking advantage of us hard-working civilians and not be allowed to continue running a business like this without any consequences. This is not capitalism, or trying to feed a family. This is abuse of the American system and many of the elderly and lower middle class/ poor people who go to his agency who have never done an American passport in their life, so do not know what to do/think he's there to help them, but he is not. Many people have said of him throwing papers at them, disrespecting them, saying 1 fee over the phone vs a different 1 once you get there in person, etc.We need to stop businesses from bad business practices!Businesses need to be fined/ investigated (reaching out to ppl who have used the services because if you go to the owner of the business they'll hide truthful info and make their business sound better/ cleaner than it really is). I'm reaching out because as an American, Passports are essential & we have rights and deserve fair and just treatment from businesses! We need to stop letting business owners treat us how they like with no consequences, so I'm reaching out to this great US system to help fight for what is just/right.He charges a hefty price (changes it when he feels like it,robbing from the people) and doesn't do any work/help you with this process, but using this agency makes everything run badly/ makes passport come later/ he doesn't helpyou when things go wrong.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.