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ComplaintsforDD Services LLC
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
DD Services was hired to do contractor work in our condo. They did not complete the work despite receiving full payment for the work. ********* stated several times that they would come and finish the work. We have called and textd numerous times but have been ignored on each occasion.Business response
01/04/2023
Hello Brea,
I hope this finds you well.
We were at the property of *********************** and needed to paint a 2 by 4 area on the wall. The other resident of the property, *********, whom was our point of contact, instructed us not to paint the area because she thought the whole wall needed to be painted. When the team left the property, we contacted *********************** and ********* to confirm said matter as we had had a lengthy discussion where the two had a strong discussion about painting the whole are or just the small area and ********* messaged back that she had forgotten the final work agreement was just to complete the small paint job.
Despite their decline of the work, we tried to reschedule multiple times but they had two trips and were not able to allow us in the property on the dates when we were in the area. After multiple attempts, we had to move on to work in other areas. We will be happy to return the respective portion of the funds or complete their however, we wish for our companys reputation to not be tarnished.
We would appreciate your help in finding the right place to answer as we cannot locate it in the website.
Thank you,
*****************************
*************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.