Business ProfileforStrategic Properties of South Florida, LLC
At-a-glance
Customer Complaints
6 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 250 NE 25th St # 203, Miami, FL 33137-5043
- BBB File Opened:
- 12/15/2014
- Years in Business:
- 11
- Business Started:
- 6/12/2013
- Business Incorporated:
- 6/12/2013
- Accredited Since:
- 8/4/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Martha Silva, Operations Manager
- Mr. Daniel Jaramillo, CEO
- Mr. Tomas Sinisterra, Managing Member
- Contact Information
Principal
- Ms. Martha Silva, Operations Manager
Customer Contact
- Ms. Martha Silva, Operations Manager
- Mr. Daniel Jaramillo, CEO
- Mr. Tomas Sinisterra, Managing Member
- Additional Contact Information
Fax Numbers
- (305) 418-4093Primary Fax
Phone Numbers
- (866) 454-4269Other Phone
- (866) 373-9012Other Phone
Email Addresses
- Primary
- (305) 418-4093
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Thalia A
1 star09/17/2024
Strategic Properties of South Florida, LLC Response
09/19/2024
Dear *************************,
Thank you for your feedback. We understand that you feel strongly about your experience, and we take all concerns seriously. Our goal is to maintain a safe and welcoming environment for all our residents. To that end, we consistently work on improving both our property and the services we offer, ensuring that any issues are addressed promptly when reported through the appropriate channels.
Regarding the concerns you mentioned, we would like to clarify that we have actively addressed various maintenance matters as soon as they were brought to our attention, including pest control, cleanliness, and repairs. Additionally, our team works diligently to maintain common areas, security, and other amenities to the best of our abilities.
We acknowledge that there have been recent challenges within the community, and we continue to take steps to address these issues in a way that benefits all residents. Your feedback is valuable, and while we may not be able to discuss specific details publicly, we encourage open communication with our office if there are additional matters you'd like us to address.
We appreciate your time at our community and wish you the best moving forward.
Sincerely,
Customer Service Team
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