Business ProfileforPeninsula Public Adjusters LLC

After multiple delays in our insurance claim that was being handle by Peninsula Public Adjusters. Their P.A. and I got into a heat phone call. The call ended when the P.A. said, "you don't want to get on my bad side".. I took that as a threat. Unclear if the threat was against me or our claim I contacted the ***** office to report the threat. The office called and the gentlemen that called said he was from H.R. After speaking to him I realized that complaining about the threat was not being taken seriously, I shelved my complaint until after our business was done with them. After this call our claim slowed down. Phone calls, text and emails to our P.A. went unanswered. A payment check was withheld for 3 weeks before we were made aware of it. The lack of communication from our P.A. forced us to contact our insurance company to get answers. Our last delay was caused by a wording change on our first release sent to us. If we did not contact our insurance company and signed the first release we would have be responsible for $23,000.00. My wife had to make our P.A. aware of this. Still no communication from Peninsula Public Adjusters. I wrote to the owner and have yet to hear back. Again no communication. We paid them for 4 or 5 months at the end of our claim and did their work. Even after we paid Peninsula Public Adjusters and finished dealing with them we are still wondering about the threat. I waited a few days before reporting this in hopes the Peninsula Public Adjusters would preform customer service and contact me. If they had this complaint would never have been written. Thank You *******************