Business ProfileforStayRN LLC

The customer service and communication was great when confirming my service and then taking my payment. I purchased the 36 hour package with an IV drip. The customer service began to dwindle after I received my first 24 hours of care. The only people who communicate are the CNAs because the non direct contact phone line only rings or goes straight to voicemail. My second nurse was a No Show, leaving me without care for over 8 hours as the CNA that they called in was late. Since I was unable to contact anyone via t phone, I had to rely on the CNA’s to send messages to management regarding my IV Drip. I am (6) days post op and still have not received a call from management regarding the service not being rendered or received a refund. From my understanding, it was imperative that the IV drop be received within the first () hours after surgery. Based on the lack of attention and communication I would not recommend this company. The owners/nurses ********* ****** and ***** ******** never bothered to contact me or follow up regarding my standardized care.  I am giving two stars because the CNAs are nice and have integrity.