ComplaintsforStayRN LLC
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Complaint Details
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Initial Complaint
06/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
9/21/22 I paid $1675 for post op nursing care to StayRN. On 3/29/23 I notified StayRN via phone and email my surgery was cancelled and I would like to receive a refund.On 4/4/23 I emailed again stating, I have not received a response on my refund request.On 4/18/23 After calling multiple times I received an email stating I was due a refund. They wrote, Kindly send your CashApp details and we will process a refund of $ ****** within the next 24 to 48 hours upon receivingthe required information.I did not see this email until 4/24/23 and I responded with my CashApp $tanishank I have not received a refund or response since. I have called multiple times, left voicemails, text messages, emails, and a message on instagram. I received an automated response via text that they received my message and the message on instagram was read by the company with no response. When I called, I spoke to ****** twice and she said the message was relayed to the manager. Now they wont answer my calls. The company is completely ignoring me to avoid providing a refund.Customer response
08/24/2023
they havent replied to my emails or calls. They hired my message on Instagram, but did not reply to that either.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.