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            Business ProfileBloomex USA

            Retail Florist

            Contact Information

            7068 NW 50th St

            Miami, FL 33166-5634

            Visit Website
            (877) 256-6610

            Customer Reviews

            2.78/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            7068 NW 50th St, Miami, FL 33166-5634
            BBB File Opened:
            5/21/2013
            Business Management
            • Customer Service Manager
            Contact Information

            Principal

            • Customer Service Manager

            Customer Contact

            • Customer Service Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a florist

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/29/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered flowers for my wife to be delivered June 21, 2024. They werent delivered. When I followed up the next day I was told they were delivered and they sent me a pictures of the flowers on the front step of a house just not my house. When I pointed out that they had delivered the flowers to the wrong address they hung up. I have attached (below) both the picture they sent to me of the house to which they delivered the flowers to and the picture I sent them of the front of my house - the mistake is obvious. I subsequently followed up with emails to the customer service contact requesting a refund. I received no response and no effort to resolve the issue. This is appallingly poor service in response to a clear error on their part, particular for a customer who has given them a lot of business over the years.
            Read More
            Read 8 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kate S

            03/30/2024

            I ordered some flowers to be delivered to someone who was very sick with *****. When the flowers arrived a day late after I had paid for 1 day delivery the vase was smashed in the box and she had to clean up glass everywhere. I wanted to send her comfort not despair. The business only refunded me $6.99 which they said was the price of the vase. No tax was refunded. I really feel that the entire order should have been delivered again or the entire amount of $85.00 should have been refunded. I have been in contact with Bloomex many times and they won't budge.
            Read 8 More Customer Reviews

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            BBB Serving Southeast Florida & the Caribbean

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