ComplaintsforRoofing by Royale, Inc.
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a quote from roofing royale on 4/4/2022 and have now paid them 2 payments, 1. in the amount of $7,4102 and a 2. $9,640. In late September I attempted several phone calls to the contractor due to approaching Hurricane *** and my concern with the job not being done and because I noticed the tile color did not appear to be what I had selected. My phones calls went ignored and due to storm the job was hastily finished. By 10/1 the job was completed and the roofers brought down the leftover tile which confirmed the difference in color. I proceeded to inform the contractor my displeasure and asked him for resolution but instead he chose to abandon the job. I personally contacted ****************************** and requested a final inspection but when the inspector reviewed the job he confirmed it is not finished. I attempted to call and text contractor again today 11/21 and my attempts have again gone ignored by him.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.