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ComplaintsforBare Swimwear, LLC
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Complaint Details
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Initial Complaint
06/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased swimwear from company. Tried on the top and immediately knew it was awful quality. Went online to return and slowly realized it was a scam. Very strict instructions. 30 days from delivery date, must email them your reason for returning, if return is accepted they will send you instructions to return. After further research online I found they never reply to the return request emails. I emailed them multiple times and never heard back on my request. Swimsuit is see through with no support.Initial Complaint
06/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On May 27, 2023, I ordered a "tan through" bikini from Bare Swimwear Company for $39.99 with no charge for shipping. On June 10, 2023, I attempted to return the swimsuit because it was too small for me. Their website says to email the company at ********************************* to start the return process. My June 10 email, which included my order number and other order information, said "Hello. Please tell me how I can return the suit below--too small for me :) thank you." I received no response. On June 13, I sent the same email again, including the order information, and said "Please reply to my email below, thank you." It is June 19 now, and I have received no reply to my 2 emails. When you call the phone number on their website, you just get a generic recording, with no reference to their business and definitely no live customer-service person. This company appears to be a scam. I don't think I need to wait for more time to pass to come to this conclusion.Customer response
07/19/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.