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Find a Location

Interval International, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Interval International, Inc.

      6262 Sunset Drive Miami, FL 33143

      BBB Accredited Business
    • Interval International, Inc.

      PO Box 431920 Miami, FL 33243-1920

      BBB Accredited Business
    • Interval International, Inc.

      9995 N. Kendall Drive Miami, FL 33176

      BBB Accredited Business

    Business ProfileforInterval International, Inc.

    Timeshare Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.37/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    70 complaints closed in last 3 years

    27 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/7/1999

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Interval International, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Interval International, Inc.

        6262 Sunset Drive Miami, FL 33143

        BBB Accredited Business
      • Interval International, Inc.

        PO Box 431920 Miami, FL 33243-1920

        BBB Accredited Business
      • Interval International, Inc.

        9995 N. Kendall Drive Miami, FL 33176

        BBB Accredited Business
      Headquarters
      6262 Sunset Drive, Miami, FL 33143
      BBB File Opened:
      6/7/1999
      Years in Business:
      48
      Business Started:
      1/1/1976
      Accredited Since:
      6/7/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 731985 for this business, issued by Miami-Dade Tax Collector

      These agencies may include:

      Miami-Dade Tax Collector

      140 W Flagler Street, 1st Flr

      Miami FL 33130

      (305) 375-5452

      https://www.miamidade.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Condodirect.com
      • Interval Travel, Inc.
      • Liveitup
      • Worldwide Vacation & Travel, Inc.
      • Liveitup.com
      Business Management
      • Ms. Sandra Brown, Legal Manager
      Contact Information

      Customer Contact

      • Ms. Sandra Brown, Legal Manager
      Additional Contact Information

      Fax Numbers

      • (305) 667-5948
        Primary Fax
      • (305) 667-2072
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      70 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      On October 4, 2023, I purchased a membership package for $2000 through Leisure Time Passport which is related to this company. I was promised 2 bonus trips and was told that this company was like having your own "personal: travel agent and was "one stop shopping for hotels, airlines, car rentals, tours and other vacation attractions". Nothing can be further for the truth as with my first and only time trying to book a vacation in May, I was told to go online to book my airfare and rental car. I never received my 2 bonuses worth over $599 that were promised to me and my reservations send to me via email were never made as I arrived at the hotel, I ended up paying out of pocket for my stay as the hotel had no record of my reservations!This company misleads and is deceptive in their business practices. I paid for the hotel with the company in advance in the amount of $199.00. I want this company to refund my membership fee and to pay for additional charges I incurred as I will no longer be using them. I am a senior citizen who cannot afford to have money taken away from me that I need to live on.
      Read More

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Clara L

      1 star

      07/12/2024

      This is a scam of a company. At any hotel you would have to cancel up to 48 hours before your stay, with a refund. I booked a trip for November 2024, as an exchange and upgrade (nearly $600 in fees). We changed our minds about the accommodations and dates. I called and emailed customer service explaining the situation. A refund is only an option for 24 hours after booking. What?!? Not only am I not receiving any services, I am Losing the money paid. Awful policy. So disappointed. Stay away from business with II.

      Interval International, Inc. Response

      07/16/2024

      On Tuesday, July 16, 2024, Interval International was able to speak with ***************************** regarding the concerns mentioned on the Better Business Bureau Customer Review.  ********************** reviewed some of our programs to provide and assist with a clearer understanding of our functions. Interval International was able to address Mrs. ******** concerns and provide a satisfactory resolution.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

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