Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Regulated Towing, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRegulated Towing, Inc.

            Towing Company

            Contact Information

            13605 SW 149th Ave Unit 8

            Miami, FL 33196-5057

            Visit Website
            (305) 253-6900

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            13605 SW 149th Ave Unit 8, Miami, FL 33196-5057
            BBB File Opened:
            7/7/2014
            Years in Business:
            11
            Business Started:
            1/25/2013
            Type of Entity:
            Corporation
            Business Management
            • Mr. Michael Fasano, President
            Contact Information

            Principal

            • Mr. Michael Fasano, President

            Customer Contact

            • Mr. Michael Fasano, President
            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            At about 3 in the morning, I discovered my personal vehicle was towed from my residence without explanation or documentation. Upon running around the neighborhood frantically searching for what I assumed was a stolen car, I saw a tow truck driving within my neighborhood and inquired about my vehicle. The truck driver told me it sounded familiar and that it was taken, and I began to inquire about a phone number to call to try and find me car. He refused to give me his name or information, but I called the towing company that had a phone number on the side of the truck and was able to get in contact with someone. Unfortunately, the man I spoke to on the phone was absolutely apathetic and incredibly disrespectful toward my mother and myself, refusing to provide us with the address to which my vehicle was taken, or any explanation for the tow. We were forced to find the address online and head to the towing company's lot in the middle of the morning with a police ******, for fear of our well-being. We were forced to pay for a service that was performed illegally on a vehicle that was parked on our property.
            Read 7 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jennifer T

            06/29/2022

            Our vehicle was towed due to being parked in an apartment complex that required a pass. That is not the issue here but the way this vehicle was towed is unacceptable. We found out about this after videos started to circulate social media of this company towing this vehicle wrecklessly. If your car got towed by here CHECK your car. Do NOT let them fool you that your car was already like that. You can clearly tell from the photo how wreckless this driver was. The owner of the place didnt even care he was very smug and was like so what? He obviously did not care about how wreckless this driver was. After we paid for the vehicle and was given the paperwork to sign I wanted to ensure that I read through the document and was going to take a snapshot for my company and thats when ******** started to get an attitude starting to threaten about what will be done if we took a photo of the document. There was no need for the attitude she could have explained it with no issue but these companies just want you to sign without reading the fine print and this is not acceptable. Be careful with these companies !!! Take your photos always !!! And if you are CHOOSING to go with this company BEWARE because this is how they treat vehicles.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.