ComplaintsfordoinGlobal
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Complaint Details
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Initial Complaint
08/14/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Doniglobal is a postgraduate training agency that offers services to people in *************. I paid 100% of a course with some conditions, which were modified during the course. I requested a rescheduling and the answer was affirmative, however they only recognize 45% of what I have paid, which I consider to be an abuse by that company. I requested to rectify that position through a written complaint. To date there is no response. I request the accompaniment of BBB for a fair agreement with the doinggloblal company, where they recognize me in 100% of what I have paid, to restart the studies.Customer response
09/08/2023
********, good afternoon.
The company answered the request affirmatively, making the refund with a balance in favor of the value paid for the course, allowing me to pay again with a very low penalty, to which I agreed.
I appreciate suspending the claim. I recognize your valuable intention.Atn.********************* Gmez Suescn.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.