Business ProfileforGama Uniforms Corp

The staff including the owner are unbelievably rude, borderline violent. Ive been to the store 3 times top but limited my interactions with the owner since she doesnt seem friendly. But her lack of awareness of what good customer service entices is next level. Today when I walked into the store the owner asked me if I was picking up. I said I wasnt able to reserve the order online. Her employee (************ believe she called him) gave me a form to fill in with the items which I did and handed it over back to him. At that time he started lecturing me on patience - he was speaking in Spanish how I needed to be patient but it was his demeanor and tone towards me that was boisterous and absolutely uncalled for. I calmly said I didnt say anything so I was confused by his comments as the owner started screaming at me to leave the store. I was in shock at their outburst. They started speaking about me while I was there as if they knew me which they dont since its the first time I meet the male staff and have always limited my interactions with the owner. It was surreal. I dont even know this people and while I said you dont know me so why are you talking about me like that? to which he responded I dont even want to get to know you, I dont want to have anything to do with you. It seemed like they were on something. I cannot believe they treat customers like this. I asked them to stop addressing me because they were violent while another lady offered to help me. They behaved in that way while other customers were in the store. I cant imagine what they would have done if no one else was there to wittiness their outbursts. Never in my life have I experienced such slanderous behavior from a vendor for no reason. They clearly hate their job which make me feel sorry for them. But attacking a customer like this is totally out of line.

The customer came in to our store with attitude from the beginning because she have to wait her turn. The store was full of people and the employee that was helping her was helping several customers at the same time. The employee just told her to be patient because we were busy. The customer start yelling very loudly that he should not tell her what to do and that he did not knew her to tell her what to do. She was told several times to calm down but she continued screaming. We told her to please leave the store or to calm down but she continue screaming. She did not want to leave so she had to wait and was attended in her turn. This is not the first time we have a problem of aggression from this customer. Also we report her at the school were she has the same behavior she is know for that. 
I am sorry for the inconvenience but we never had a problem like this before.