ComplaintsforTop Auto Sales, Inc
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back on January 12, 2023, I purchased a 2018 ****** Altima with a rebuilt title from ************** of Top Auto sales, Inc for $10,000. I was assured that the car is in a great condition and I should have no issue with it. I was assured if any problem occurred they will take care of it or refund my money back. On February 23, 2023 I noticed a bad transmission fluid all over my driveway. I called ****** and he promised to come and see what happened. When he arrived he said he needs to take the car to the shop to fix it. Few days later he return the car suppository fixed. He said the seal on the transmission cover needed replacement. I took the car back and drove it for a few days. I noticed the car was shaking and called ****** to tell him about it. He said may be it is bad gas and that I should use super unleaded and that should solve it. I did and the shaking continued. On April 13 my driveway was full of transmission fluid again. Called ****** and he asked me to take it to his mechanic ***** which happened to be min as well. After checking the car ***** said it is a bad transmission needing replacement. I called ****** and told him the car is a lemon and need it returned with a refund. He picked up the car and said as soon as he sells it he will refund the money. I wanted to work with him and keep a good relation. On May 22 he paid me $5000. On May 30, he paid me another $4000. And promised to pay $1000 as soon as possible. To date and dispute several attempts ****** does not return my messages and does not return my calls. I feel he is not living up to his promises. All I need is my $1000. Your help is really appreciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.