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ComplaintsforPotentisimo Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
They try to collect money from me. I already pay them but they are telling me that I didn't pay them. They constantly push me to pay them. I need help with themBusiness response
03/05/2024
Hello,
We are sorry to hear of this customers dissatisfaction. Reviewing ********************** order reveals he indeed has a balance due. If he no longer wishes his order and ha changed his mind, we understand and will cease communication with him.
Regards,
PotenTisimo
Customer response
03/13/2024
I pay to this company two time, and they still told me that that they never received the transaction. I appreciate if they stop to call me to ask me to pay a bill that already pay two times.
Thank you so much !
Customer response
03/14/2024
I no longer wish to receive communication from this company. I strongly believe they are committing fraud as multiple payments were made and I received confirmation. The company continues to contact me via different telephone numbers and advise that they have not received payment. I am a Senior Citizen and no longer feel comfortable with this company, it has become harassment at this point. They are preying on consumers and it has gotten out of hand. Thank you in advance.Customer response
03/18/2024
Complaint: 21373396
I am rejecting this response because:Attached is PROOF that I paid.
Sincerely,
*************************Business response
03/23/2024
Hello,
As noted on my original communication, ****************** has a balance due. (his deposit payment did not fulfil his balance in full.) Per his request we have removed him from our follow up call list.
Regards,
PotenTisimoBusiness response
03/29/2024
Hello,
We ceased communications with customer as per his initial request. His money has been returned to him in full and through his payment method. We are sorry for any inconvenience this may have caused him.
Regards,
Potentisimo, Inc
Initial Complaint
08/26/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
Harassment calls at least 10X a day i have asked the lady SEVERAL times to take me off the list yet they continue to call.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.