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ComplaintsforAce Appliance Service
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Complaint Details
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Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
WE solicited Ace Appliance Service to repair our Freezer on our Side by Side Refridgerator .They came out on May3rd to repair the issue .Apporox. 2 weeks later the issue of it not freezing occured again. The Tech stated to my husband that if didnt work, properly to call and he would come back. Gave him his ph #. He tried numerous times to reach out to him, no answer& no return call. My husband called the business and they said they didnt have a record for service call to our address. They was paid $270 by check which was deposited in the company acct from VYSTAR Credit Union on May 5th. I have called this company many times to rectify this issue to no avail. i keep getting recorded messages. y freezer still is not working. Can't afford a replacement or new one.This is crucial. Didnt want to think that we would be Scammed by a business. Please help us to resolve this problem .I do have a receipt with date Order May 3 2022. dont kow how to Upload documents, im elderly.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.