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ComplaintsforGulf Tree Man, LLC
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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company was paid to remove a large tree located at 5325 Sussex Lane in Pace, They dropped a large tree limb on the corner of the Florida room. The roof held but a rain gutter was broken. They have still not repaired the damage. They did have a man come while we were gone and attempt to repair the gutter. The piece he put on has large gaps, directing the rain water onto the house. The owner does has not responded to 6 requests to fix the damage caused by her company.Business response
10/25/2021
Business Response /* (1000, 5, 2021/10/18) */ The edge of a limb smacked the corner of the gutter. Nothing fell on the roof. Also Kathy was there when the guys came to fix the gutter and she said it was good and she was happy with it before they left. I spoke with Kathy (your wife) after the fact and told her we would get back over there. We prioritized you guys to make sure the gutter was fixed but had othe commitments after she said it was good. I also told you that we had a day scheduled to come fix the gutter again. I have text messages from your wife saying everything was good. This is slander. Consumer Response /* (3000, 7, 2021/10/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Here is an attachment that shows the owner was aware of the horrible repair. Nobody said the repair was good. Business Response /* (4000, 10, 2021/10/18) */ I can't open the attachment Consumer Response /* (4200, 12, 2021/10/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Here is the proof we told her it was not repaired
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.