Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Hire DA Construction to work on deck . On contract a crew was to come out. Only sent 1 person. My materials were not used and charged me for material not needed. Contract was for 28 thousand. Gave 14 thousand down. 4 weeks later 1 piece done and paid out over 20 grand in labor. Ow owner Alan says I owe him 15 grand more. Only thing done is replace 1 window and beam put up with wood they purchased and charged us for. Not our wood that was there to be used. He was rude and threatening. If I don't pay him the 15 some odd thousands of dollars he said will put lein on my home. 1 worker is not a crew. Tring to resolve this. Willing to end with no problem if called even.Business response
11/22/2023
Dear Sir or Madam:
Please be advised that ******* * ******** ***. represents DA Construction, Inc. and its President, Mr. Dennis Alan T******** *** with respect to Case ID ********** Accordingly, please direct any future correspondence concerning this matter to my attention. My contact information and my Clients' full response to Ms* ******* frivolous complaint is attached hereto. Thank you.
Business response
12/07/2023
Please see my Clients reply of even date. Given the extremely frivolous nature of this Complaint coupled with Ms. ***** conceding that she retracts her allegations and does not wish to move forward with this Complaint, it is respectfully requested that you close your file in favor of my Clients.Customer response
12/12/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
08/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had a leak coming in my chimney and called a company whose name I obtained from the Tavares Chamber of Commerce(of which I am a member of the Board of Directors). The were called KA Construction but now go by the name DA Construction(www.dabuilds.net). The owner, Alan T******* responded and sent an employee to give an estimate. It was determined that the chimney needed to be rebuilt. The existing cap could be used. The flashing would be replaced and the interior damage to the ceiling of the florida room would be repaired. I signed the estimate and the work was completed. Months later, after a rain storm, the leak was back even worse than before. The damage to the ceiling returned. I contacted Alan who sent someone else out. Then another person came and looked. His response is that the leak is coming from the cap(unwarrantied) and the chimney needs to be rebuilt again, with a new cap, new flashing and roofing. He wants another $4300 to do this.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.