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ComplaintsforFaden Builders Inc
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Complaint Details
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Initial Complaint
10/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Faden builders completed building a dock for me march 2015. they charged me $47,000 for it. I noticed in the last year some instability in the structure. as of 10/11/21 the dock is unsafe to walk as all the middle supporting wood is rotten. I contacted the company and owner Todd F**** who returned my call on 10/13/21, stating there is nothing he will do. He refused to even come look at it. On the phone conversation he added we are full of work for 1 year and we will not be able to do anything about it plus added he will not paying for anything. I was given no options for a resolution. based on the amount I spent and the expectancy of docks being 15 years on average. I feel company should be responsible for appropriate repair of the problem.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.