ComplaintsforChristian Home & Bible School
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Complaint Details
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Initial Complaint
10/07/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
My husband bought a camera lens from this business for $60USD, under the guise that it works (why else would you pay that much for it). He brought it him and I immediately tried to put it on my camera and it doesn't work. There's a broken bit on it, which was overlooked (but that wasn't causing it to not work), the telephoto won't turn half of the time, so I can't even use the zoom most times, the whole thing is dark, I can't even take pictures. There's no lens cap to be causing the darkness and under the exact same settings, the photos are nice and bright with my smaller lens attached. These people sold us a broken camera lens and refuse to give a refund or do anything to rectify this situation, despite calling them less than 2 hours after purchase, to let them know it doesn't work. I don't care what happens to this business going forward, I just want my money back. Unfortunately, he paid with cash instead of a card, but they should have record of the sale, I would assume.Business response
11/01/2021
Consumer Response /* (2000, 9, 2021/10/18) */ I would like this case closed as the situation was resolved. I tried emailing to close and got no response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.