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ComplaintsforTD Car Sales
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a car from td auto August 10th.August 16th it was broken down, **** from td told me to drop it off at the mechanics and he would have it fixed.I dropped it off it was there for about a week or so and he said it was done.I picked it up and it had the exact same issue.I called the mechanics shop and they advised me of their findings and advised that **** denied the repairs.It is now December and I am paying $600 a month for a car that is not able to be driven. **** has said he is trying to find a car to trade in for however has not actually followed through with those written statements.I have text communication back and forth with **** since I purchased the vehicle.Business response
01/18/2023
Hi this has already been resolved with the customer, we finally found a vehicle to trade him out of the *** that had issues.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.