At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1495 Rail Head Blvd STE 8, Naples, FL 34110-8461
- BBB File Opened:
- 8/16/2006
- Years in Business:
- 18
- Business Started:
- 12/1/2005
- Business Incorporated:
- 2/24/2006
- Accredited Since:
- 1/19/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CAC1814795 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of C29814 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of CAC1814795 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. William F. Mussenden, Managing Member
- Contact Information
Principal
- Mr. William F. Mussenden, Managing Member
Customer Contact
- Mr. William F. Mussenden, Managing Member
- Additional Contact Information
Fax Numbers
- (239) 434-2665Primary Fax
- (239) 434-2665
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Sam A
08/14/2024
![](https://m.bbb.org/prod/ProfileImages/7d48a9bd-1a66-4ebc-8f25-a18ebbce3ca6.jpeg?tx=w_46)
Downeast Air Heating and Cooling, LLC Response
08/17/2024
On January 3, 2024, we were dispatched to your property by 210 Homebuyers Warranty to address your air conditioning issues. During that visit, we replaced the blower module and recommended the installation of a home dehumidifier if you continued to experience high humidity in your home.
On April 3, we received another work order from 210 Homebuyers Warranty indicating that you were still experiencing problems with your air conditioner. As per their guidelines, we were required to collect a $100 service fee at that time. During this visit, our technicians did not find any issues with your air conditioning system.
We made two visits to your property as requested by 210 Homebuyers Warranty in response to the claims you submitted. The service fee we collected was in line with the agreement you have with 210 Homebuyers Warranty, which outlines that you are responsible for the fee when a service call is made, $100.00 service fee is still owed.
Since our first visit in January, three months have passed, and it appeared that your system was and has been functioning properly without any further reports of issues. Our goal is always to ensure your satisfaction, and we take your feedback seriously. If there are any lingering concerns or if you are experiencing new issues, please don't hesitate to reach out so we can assist you further.
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