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            Business ProfileRareworld Media LLC

            DVD Sales

            Contact Information

            300 5th Ave S

            Naples, FL 34102-6547

            Get Directions
            Visit Website
            (407) 288-2840

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            300 5th Ave S, Naples, FL 34102-6547
            BBB File Opened:
            5/29/2019
            Years in Business:
            12
            Business Started:
            9/5/2012
            Business Incorporated:
            9/5/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. John McDonald, Manager

            Customer Contact

            • Mr. John McDonald, Manager
            • Ms. Linda Mills
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unresolved
            I ordered a copy of ********************************** Christmas" on Dec. 17, 2022. Attached below is my copy of the order confirmation. Their order says that I should have received a "confirmation email,' and to check my spam folder. I do that daily. Never ever received a confirmation email; HOWEVER,My Payment cleared my bank on 12/22/2022, as seen attached.In January I contacted them via their website on their "contact form." I still haven't heard from them at all. Their website has no phone number, and other websites list a phone number of ************** out of *********, ***. as their office number. That number belongs to a private citizen.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sandra W

            06/22/2022

            6/22/2022 3:48 pm PST Line busy. Message: Press 7 to be notified when line is available. A usage fee may apply. We're sorry the number cannot be reached by this method, please hang up now. Tried to call 5 times. Same message. No other contact phone # listed for customer service on their website.

            Do not know what this company is or why it is charging me $139/01 monthly. Feel this is FRAUD and am notifying my Bank.

            Rareworld Media LLC Response

            06/23/2022

            Hi

            The $130.01 that this person is referring to is for an item she bought from us (The Practice) on the 26th of May and was processed and shipped on the 28th.

            I can see from the tracking that it was delivered to her on the 15th of June. Tracking details:
            ************
            Ref: *************

            There is a problem with the company we use for the phone line, however, we expect it to be rectified in the next few days.

            Regards

            Linda M.

            Customer Response

            06/28/2022

            Upon hearing from Rareworld Media LLC - Linda M., as noted in her 'Business Comment' above, I now have the information needed to verify that the $133.01 purchase of the video collection of 'The Practice' was purchased and received by me. My ISSUE arose from not being able to confirm this simple purchase when looking at the charge from Rareworld Media LLC as deducted from my checking account. The contact information they provided was inaccurate. After trying over, over, and over to search for a remedy verifying that the $133.01 amount was an actual purchase, it was FUTILE! My search was incapable of producing any result. It was pointless; therefore, I sought out the BBB to assist in resolving my inquiry in determining whether this was a fraudulent company or not.: I appreciate the quick response from the BBB and Rareworld Media LLC, Linda M., in promptly resolving my issue. ****** *** ******-*********

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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