1 Customer Reviews
Review from Sandra W
1 star06/22/2022
6/22/2022 3:48 pm PST Line busy. Message: Press 7 to be notified when line is available. A usage fee may apply. We're sorry the number cannot be reached by this method, please hang up now. Tried to call 5 times. Same message. No other contact phone # listed for customer service on their website.
Do not know what this company is or why it is charging me $139/01 monthly. Feel this is FRAUD and am notifying my Bank.
Rareworld Media LLC Response
06/23/2022
Hi
The $130.01 that this person is referring to is for an item she bought from us (The Practice) on the 26th of May and was processed and shipped on the 28th.
I can see from the tracking that it was delivered to her on the 15th of June. Tracking details:
************
Ref: *************
There is a problem with the company we use for the phone line, however, we expect it to be rectified in the next few days.
Regards
Linda M.Customer Response
06/28/2022
Upon hearing from Rareworld Media LLC - Linda M., as noted in her 'Business Comment' above, I now have the information needed to verify that the $133.01 purchase of the video collection of 'The Practice' was purchased and received by me. My ISSUE arose from not being able to confirm this simple purchase when looking at the charge from Rareworld Media LLC as deducted from my checking account. The contact information they provided was inaccurate. After trying over, over, and over to search for a remedy verifying that the $133.01 amount was an actual purchase, it was FUTILE! My search was incapable of producing any result. It was pointless; therefore, I sought out the BBB to assist in resolving my inquiry in determining whether this was a fraudulent company or not.: I appreciate the quick response from the BBB and Rareworld Media LLC, Linda M., in promptly resolving my issue. ****** *** ******-*********
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