Business ProfileforLine 5, LLC

When I purchased my 2014 ****** Pathfinder I was advised by ***********************, on ******************* Chevrolet that I needed another line of credit that would report to the credit bureaus. I entered into an installment contract with Line 5 for warranty coverage on the ****** Pathfinder. Namely, my tires and keys was covered under this warranty. On May 3 and July 2, I attempted to file claims for a key replacement and a tire repair. I reached out to Safe-Guard to file claims on two different occasions and was told that I was not in the system. I then reached out to Line 5 and informed them of what I had learned. I was then told by Line 5 to contact *******************, as they were responsible for getting registered into the system. I spoke with someone from Line 5 regarding cancelling my contract because I had never used the service. I was advised to contact the dealership regarding the status of my contract for warranty service. After countless emails, phone calls, and voicemails to the dealership I was unsuccessful with making contact with anyone regarding my warranty. It was then that I reached out to Line 5 again regarding my warranty. I stated to them I felt as if I were being scammed, as I was paying for an extra warranty and was not able to use it. They informed me they were unable to cancel my contract and that I needed to continue to attempt to contact the dealership. Therefore, it's apparent I am forced to make payments on a warranty that I have not been able to use. I don't run a charity or a nonprofit organization and cannot afford to pay for something I am using. This contract should be cancelled effectively immediately with Line 5 and no further ACH attempts or collection attempts should be made. This is the true definition of a SCAM: paying for goods or services and not using them. My last name is not ***********. I don't have money laying around just to give away.