Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Above & Beyond Pool & Spa Service, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAbove & Beyond Pool & Spa Service, Inc.

    Pool Leak Detection

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6017 PINE RIDGE RD. #384, Naples, FL 34119
    BBB File Opened:
    7/24/2017
    Years in Business:
    29
    Business Started:
    10/5/1994
    Type of Entity:
    Corporation
    Business Management
    • Wayne Swick
    Contact Information

    Principal

    • Wayne Swick

    Customer Contact

    • Wayne Swick

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    I discontinued my pool service with this company in February and settled the account. I am now receiving a bill of April when they did not provide service. I have tried leaving voice mail messages and emails but get no response.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosemarie P

    1 star

    06/26/2023

    Stay away from this company! Hired *********************************************** to acid wash our pool after the hurricane and replace equipment (over $15,000). They did not provide any photos so we dont know exactly what they did, or what they did not do inside or outside the pool except what they told us. The morning they came to do the work we had an emergency so we were not able to be here to watch. I know the work was not done correctly because there are barnacles in the pool! The working parts of the pool equipment that they replaced needed to be repaired after they worked on it. Their installation leaked and caused an additional $2200 in wasted water! I called them to discuss the leaks, they would not answer when I called, nor did they return my call when I left a message. Their work was eventually repaired by someone else because Collier County notified me about enormous water usage! Two friends of mine each called *********************************************** from their phones and they answered. My friends asked them to call me about the problem. They never called me. This company has the WORST, most incompetent, and intentionally antagonistic customer **********************. The pool needs to be drained and completely refinished because *********************************************** did such a poor (and very expensive job). Go anywhere else except to Above and Beyond Pool because they do not do quality work, do not stand by their work, and they try their hardest to aggravate customers.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.