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ComplaintsforPR&C FL., Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a used home that Phoenix Roofing had replaced its roof with a 5 year warranty. The roof developed a leak over our bed not long after our purchase. It took months of badgering this company to come fix the leak under the warranty. They finally did that for which we are grateful, but because of the leak it ruined the ceiling. This was all during late 2021 through the summer of 2022. As we are partly seasonal, there was not enough time to come back and fix the ceiling before we left in July 2022. The ******* promised they would return after we got back but we have been trying now for 2 months to contact them with no avail. We can't get them to answer our calls, voice mails or texts. It seems the repair will be on us and that infuriates me. If it had been me replacing the roof I would hope we would never have used such a terrible company. The other reviews just prove that.Initial Complaint
02/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Rosenberg & Rosenberg Properties in Hollywood, Florida contracted with Phoenix to install a new roof in February 2020. The job was completed in June 2020. A 5-year warranty was provided through them. The roof has multiple leaks and they have failed to come to make repairs pursuant to the warranty. They have been contacted on multiple occasions, but fail to make repairs.Initial Complaint
11/02/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I had a new metal roof put on October 2018 by Phoenix roofing. The roof is now leaking. After several attempts to contact them, I sought bids from other companies to fix the problems. Now I find out how poorly and incorrectly the roof was original installed. I would like Phoenix Roofing contact me and repair my faulty roof
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.