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Additional Information

Not BBB accredited

Additional Information for Yellow Pages United

View full profile

This is a multi-location business.

Find a Location

Yellow Pages United has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yellow Pages United

      115 Penman Rd Neptune Beach, FL 32266-3763

    • Yellow Pages United

      320 1st St N Jacksonville Beach, FL 32250-6944

    • Yellow Pages United

      1121 S. Militarty Trail #142 Deerfield Beach, FL 33442

    • Yellow Pages United

      PO Box 53251 Atlanta, GA 30355-8000

    • Yellow Pages United

      PO Box 95450 Atlanta, GA 30347-0450

    Headquarters
    115 Penman Rd, Neptune Beach, FL 32266-3763
    BBB File Opened:
    11/16/2004
    Years in Business:
    24
    Business Started:
    5/17/2000
    Business Started Locally:
    5/17/2000
    Business Incorporated:
    5/17/2000
    Type of Entity:
    Corporation
    Alternate Business Name
    • Yellow Pages United, Inc.
    • United Directories, Inc.
    Business Management
    • Mr. Mark Smith, President
    Contact Information

    Principal

    • Mr. Mark Smith, President

    Customer Contact

    • Mr. Mark Smith, President
    Additional Contact Information

    Fax Numbers

    • (866) 443-7679
      Primary Fax
    Additional Business Information
    Government Actions
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    OFFICE OF THE ATTORNEY GENERAL, STATE OF FLORIDA, DEPARTMENT OF LEGAL AFFAIRS v. UNITED DIRECTORIES, INC. a Florida Profit Corporation, d/b/a YELLOW PAGES UNITED, and MARK S. SMITH, an individual

    Attorney General Moody filed a lawsuit against United Directories, Inc. d/b/a Yellow Pages United and its owner Mark Smith. The Attorney General’s complaint alleges that the defendants sent businesses throughout the country deceptive mailers intended to look like listing confirmation notices from the Real Yellow Pages. Instead, the notices were from United Directories, an obscure online business directory with no relation to the Real Yellow Pages that charges almost $800 a year for little or no value in return. According to the complaint, once the defendants tricked the businesses into signing up for the directory, United Directories automatically charged them twice a year. 

    According to the Consumer Protection Division’s investigation, the defendants’ initial solicitation made use of familiar imagery and terminology resembling the Real Yellow Pages, inducing consumers into thinking United Directories is affiliated with or legitimately similar to the Real Yellow Pages directory. The company intentionally buried the cost of the directory in the fine print and on the back of the mailer where complainants reported they did not see it. Once the business confirmed its listing information on the solicitation or submitted corrected information, United Directories treated the returns as binding agreements for new listings in the directory and for automatic renewal of the listings.

    The filed complaint seeks an injunction to end the defendants’ deceptive and unfair business practices, restitution for harmed businesses, and disgorgement of any ill-gotten gains obtained by the defendants. United Directories and Mark Smith also face the possible assessment of civil penalties for violations of Florida’s Deceptive and Unfair Trade Practices Act. 

    Service Type
    Business Categories
    Directory Advertising

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